Terms & Conditions

These Terms and Conditions govern your use of the Fuel Caddy Co. website and the fuel delivery services we provide. By requesting a quote, placing an order, accepting a delivery, or using this website, you agree to these terms on behalf of yourself and the business you represent.

If we have signed a separate supply agreement with you, that agreement governs where it conflicts with these terms.

Fuel Caddy Co. supplies clear diesel, dyed diesel, and gasoline to commercial, industrial, agricultural, and construction customers in Calgary and the surrounding Alberta area. Our services are offered for business purposes and are not directed at consumers purchasing for personal, family, or household use.

You confirm that you are authorized to order fuel for the business and site identified in your request, and that any dyed or tax-exempt product ordered will be used only for purposes permitted under Alberta and federal fuel tax rules. You are responsible for holding any exemption certificate or permit that your intended use requires.

Fuel is a commodity and rack pricing moves daily. Quotes are estimates based on prices, volumes, and site conditions at the time they are issued, and are not binding until we confirm an order. Unless we state otherwise in writing, the price applied is the price in effect at the time of delivery.

Prices are quoted in Canadian dollars and exclude applicable taxes, levies, and regulatory charges unless stated. Volumes may be temperature-corrected in accordance with standard industry practice and applicable measurement requirements.

An order is accepted when we confirm it. We schedule deliveries based on route capacity, supply availability, weather, road conditions, and safety. We work to meet the delivery window we discuss with you, but delivery times are estimates and are not guaranteed.

Delivered quantities may vary from ordered quantities based on tank capacity, ullage, and actual measured volume at the time of delivery. Invoices reflect the quantity actually delivered.

Safe and lawful access to your site is your responsibility. Before each delivery you agree to:

• Provide accurate site addresses, tank identification, fill point locations, product type, and access instructions.
• Ensure the delivery route and fill area are clear, passable, adequately lit if needed, and free of hazards.
• Ensure tanks, fill pipes, vents, gauges, containment, and connections are in good repair, correctly labelled, and compliant with applicable codes and regulations.
• Confirm there is sufficient capacity for the quantity ordered so that overfill and spillage are avoided.
• Advise us of any site-specific safety requirements, orientation, or permits our driver must satisfy.

Fuel is a flammable, regulated product. Once product is delivered into your tank or equipment, storage, handling, labelling, containment, spill response, and disposal are your responsibility, along with compliance with applicable Alberta and federal environmental, transportation, and workplace safety requirements.

You are responsible for loss, contamination, or environmental damage arising from the condition of your tanks or equipment, incorrect information you provide about product type or capacity, or your handling of product after delivery.

Unless we have approved credit terms in writing, invoices are payable on the terms stated on the invoice. Overdue amounts may bear interest at the rate shown on the invoice, and you are responsible for reasonable costs of collection, including legal costs, permitted by law.

We may require prepayment, a deposit, or a credit application, and we may suspend deliveries or adjust credit terms if an account is overdue. Disputed amounts must be raised in writing within a reasonable period after the invoice date so we can investigate promptly.

Until an invoice is paid in full, you grant us any security interest in the delivered product that is available to us under Alberta law.

You may change or cancel a confirmed order by contacting dispatch before the delivery is dispatched. If a truck has already been loaded or dispatched, or if a cancellation causes us direct costs, we may charge reasonable costs actually incurred.

We may cancel or reschedule a delivery where supply is unavailable, where site conditions or weather make delivery unsafe, where access cannot be obtained, or where an account is overdue. Where we cancel, we will tell you as soon as reasonably possible.

We supply fuel that meets the applicable specification for the product ordered as it is supplied to us. Except as expressly stated in these terms, and to the fullest extent permitted by law, we disclaim all other representations, warranties, conditions, and guarantees, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and suitability of the product for your specific equipment.

Nothing in these terms excludes, restricts, or modifies any right, warranty, guarantee, or remedy that applies to you and cannot lawfully be excluded, restricted, or modified under the laws of Alberta or Canada.

To the fullest extent permitted by law, Fuel Caddy Co. is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profit, revenue, production, business opportunity, contracts, or data, arising out of or relating to our services, even if we were advised of the possibility.

Our total aggregate liability for any claim arising out of or relating to a delivery is limited to the amount you paid for the specific delivery giving rise to the claim, except where a greater amount cannot be limited under applicable law.

Claims relating to product quality or quantity must be reported to us promptly, and in any event within a reasonable time after delivery, with the affected product left available for inspection and sampling.

You agree to indemnify and hold harmless Fuel Caddy Co. and its employees, contractors, and agents from claims, losses, fines, remediation costs, and reasonable expenses arising from your breach of these terms, inaccurate information you provide, unsafe or non-compliant conditions at your site or equipment, or your handling, storage, or use of product after delivery, except to the extent caused by our negligence or wilful misconduct.

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including refinery or terminal outages, supply allocation or shortage, extreme weather, road closures, fire, flood, labour disruption, equipment failure, utility or network failure, acts of government, or public health measures. Where such an event occurs, we may allocate available supply among our customers on a fair basis.

The content on this website, including text, layout, graphics, logos, and the Fuel Caddy Co. name and marks, is owned by us or our licensors and is protected by Canadian intellectual property law. You may view and print pages for your own business use in evaluating or using our services. You may not copy, republish, frame, scrape, or use our content or marks for other purposes without our written permission.

Website content is provided for general information and may change without notice. Pricing statements, savings figures, and service descriptions on the site are illustrative and are confirmed only in a quote or order.

Personal information collected through our website, forms, and operations is handled in accordance with our Privacy Policy, which forms part of these terms.

These terms and any dispute arising out of them or our services are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict of laws rules.

You and Fuel Caddy Co. agree to the exclusive jurisdiction of the courts sitting in Calgary, Alberta, subject to any right either party has to pursue a claim in a small claims forum or to seek urgent injunctive relief elsewhere.

If any provision of these terms is found unenforceable, it is severed and the remaining provisions continue in force.

We may update these terms from time to time. The version posted on this page at the time you request a quote or place an order applies to that transaction. The "last updated" date above shows when the current version took effect.

Fuel Caddy Co., Calgary, Alberta. Email: sales@fuelcaddy.ca. Phone: 1-844-FUELCAD (1-844-383-5223).